Shipping policy

Shipping Policy

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • We do not process orders on weekends or public holidays.

Shipping Methods & Delivery Times

  • Shipping options and costs are calculated at checkout.

  • Estimated delivery times vary by location:

    • Canada: 3–10 business days

    • United States: 5–15 business days

    • International: 10–30 business days (customs may cause delays)

  • Delivery times are estimates only and are not guaranteed.

Shipping Costs

  • Shipping fees are calculated based on weight, destination, and shipping method at checkout.

  • Import duties, taxes, and customs fees for international orders are the responsibility of the customer.

Order Tracking

  • Once your order ships, you will receive a confirmation email with a tracking number.

  • Tracking updates depend on the carrier and may not be instantaneous.

Lost or Damaged Items

  • We are not responsible for shipping delays caused by carriers, customs, or natural events.

  • If your item arrives damaged or defective, contact us within 14 days of receipt for a repair or replacement, as outlined in our Refund & Return Policy.

Changes to Shipping Policy

  • We reserve the right to update this Shipping Policy at any time. The updated version will be posted on this page.

Contact Us
For shipping inquiries, please email: Threadtalkpods@gmail.com