Refund policy
Refund & Return Policy
All sales are final. We do not offer returns, exchanges, or refunds for change-of-mind purchases.
Defective Products
If you receive a defective or damaged product, please contact us within 14 days of receiving your order. We will replace the defective item at no additional cost.
How to Report a Defective Item
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Email us at threadtalkpods@gmail.com with your order number and a description of the defect.
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Include photos of the defective item.
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Once we verify the defect, we will provide instructions for repair or replacement.
Important Notes
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Shipping costs for defective item returns will be covered by us.
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This policy applies to all customers worldwide.
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Please understand that we cannot accept returns or issue refunds for items that are not defective.
By completing your purchase, you agree to this policy.