Refund policy

Refund & Return Policy

All sales are final. We do not offer returns, exchanges, or refunds for change-of-mind purchases.

Defective Products
If you receive a defective or damaged product, please contact us within 14 days of receiving your order. We will replace the defective item at no additional cost.

How to Report a Defective Item

  1. Email us at threadtalkpods@gmail.com with your order number and a description of the defect.

  2. Include photos of the defective item.

  3. Once we verify the defect, we will provide instructions for repair or replacement.

Important Notes

  • Shipping costs for defective item returns will be covered by us.

  • This policy applies to all customers worldwide.

  • Please understand that we cannot accept returns or issue refunds for items that are not defective.

By completing your purchase, you agree to this policy.