Return Policy:

Return and Exchange Policy

We strive to provide you with high-quality products and a great shopping experience. Due to the nature of our small business, we are unable to offer refunds at this time. However, your satisfaction is our priority, and we are committed to resolving any issues with your order.

Exchanges and Product Issues

If there is a problem with your item (such as defects or receiving the wrong product), we will gladly send a replacement at no additional cost. To initiate an exchange, please follow these steps:

Contact Us: Reach out to us threadtalkpods@gmail.com. Provide your order number and details of the issue.

Submit Photos: We may request photos of the item to assess the problem and expedite the exchange process.

Receive Your Replacement: Once your request is approved, we will ship out a replacement item as quickly as possible.

Shipping Costs

We will cover the shipping costs for the replacement item if the issue is the result of our error (defective or incorrect item). In other cases, shipping costs for exchanges may apply.

Questions?

If you have any questions about our Return and Exchange Policy, please don’t hesitate to contact us at threadtalkpods@gmail.com. We're here to help!